Signs of a high performing team
Posted by Christophe on December 23, 2007
I’m often asked how to measure the performance of a team. People want usually to hear a list of metrics. I instead point them to 6 principles that, when demonstrated, are strong signs of a high performing team:
- a high service level and availability of their product/system
- a high throughput of effective change
- a low amount of unplanned work
- a culture of change management
- a culture of continual improvement
- a culture of root-cause analysis
Building specific metrics around those principles shouldn’t be hard. They would just need to support those principles and not go against them.
